GDPR Compliance

Last updated: May 26, 2026

Our Commitment to GDPR

Sbald Costu is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Economic Area (EEA) and beyond. This page outlines how we comply with GDPR principles and your rights under the regulation.

Data Controller Information

For the purposes of GDPR, Sbald Costu is the data controller responsible for your personal data.

Sbald Costu
38 Beach Road, #29-11
South Beach Tower
Singapore 189767
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

7. Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected] with:

  • Your full name and contact information
  • A clear description of your request
  • Proof of identity (if requested for verification purposes)

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Data Protection Principles

We adhere to GDPR's data protection principles, ensuring that personal data is:

  • Processed lawfully, fairly, and transparently
  • Collected for specified, explicit, and legitimate purposes
  • Adequate, relevant, and limited to what is necessary
  • Accurate and kept up to date
  • Kept in a form that permits identification for no longer than necessary
  • Processed in a manner that ensures appropriate security

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Regular staff training on data protection
  • Incident response and breach notification procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection
  • Binding corporate rules

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Third-Party Data Processors

We work with third-party service providers who process personal data on our behalf. We ensure that all processors:

  • Provide sufficient guarantees of GDPR compliance
  • Process data only on our documented instructions
  • Maintain appropriate security measures
  • Have data processing agreements in place

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. In Singapore, you may also contact the Personal Data Protection Commission.

Updates to This Information

We may update our GDPR compliance information to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website and, where appropriate, by direct communication.

Contact Our Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, contact our Data Protection Officer:

Email: [email protected]
Address: Sbald Costu, 38 Beach Road, #29-11, South Beach Tower, Singapore 189767